Building Manager - Madrid

Our Group Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy counts 400 employees (with more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 6 countries (Italy, Spain, France, Portugal, UK, and Bulgaria).

Joivy gathers the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the aim of enthusiastically innovating the European residential market, and also includes the brands Joivy Renew, specialized in home renovation and turnkey furniture sales, and Joivy Invest, business Unit focused on real estate investments.

Purpose of the role

End-to-end management of a residential rental asset, run as an autonomous business unit, with direct responsibility for the resident experience, asset profitability and day-to-day operations. Build an attractive, safe and efficient residential community.

Key Responsibilities

Manage the full operation of the residential asset

Lead the onsite team to a high standard of service

Oversee tenant management (move-ins, move-outs, renewals, inspections, issues)

Ensure compliance with internal policies, legal regulations and quality standards

Coordinate preventive and corrective maintenance

Drive resident satisfaction and retention

Work with Marketing and Sales on leasing, campaigns and pricing

Manage annual budgets and reporting for owners/investors

Ensure Health & Safety compliance

Required skills and or qualifications

Experience managing residential rental and hospitality assets: hands-on experience managing residential rental assets (BTR, PBSA or similar) or hospitality

Experience in operations, teams and P&L: has simultaneously managed day-to-day operations, a team and financial results (P&L)

Tourism regulations: practical knowledge of tourism regulations

Team and supplier leadership: experience leading an onsite team and coordinating external suppliers

Budgeting and reporting: ability to prepare and track annual budgets and produce financial reporting.

Strong service orientation and focus on the resident experience

Leadership and team management

Organisation and prioritisation in operational environments

Excellent communication skills

Ability to make decisions and work autonomously

Flexibility and adaptability

Terms & Compensation

Full-time

Gross base annual salary: EUR 40,000 - 45,000

Annual target incentive: 10% of base annual salary

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.

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