AI Deployment Leader

About Domu

Domu is building AI agents for some of the world’s largest financial institutions. Our agents handle millions of live customer interactions for Fortune 500 banks and insurers, end to end.

We are growing quickly. Interactions are tripling month over month, and we are solving problems most startups never touch: real-time voice AI at scale, legacy banking systems, enterprise telephony, and regulatory requirements in the U.S.

Why Domu

Real traction: post $XXM in revenue, Fortune 500 customers, 12x YoY growth last year

AI First company with $1M+ revenue per employee

Early enough to shape the product, the team, and the culture, and become a key leader in the company. You will work hand in hand with the founders.

About the Role

As Domu’s AI Deployment Leader , you will own what happens after a customer signs. You will take customers from implementation to go-live, then help them adopt, expand, and get measurable value from Domu.

Reporting to the CPO, your job is to make deployments successful, turn customer needs into clear product feedback, and build the repeatable process for how Domu launches and grows enterprise accounts.

What You’ll Do

Own the post-sale relationship for a portfolio of enterprise customers, from launch through expansion

Build repeatable deployment frameworks for complex enterprise rollouts to streamline execution and accelerate time-to-value

Help customers measure impact, identify gaps, and find opportunities to use Domu more broadly

Spot expansion opportunities early, build the case for them, and partner with the founders to grow usage and revenue

Bring customer feedback and deployment learnings back to product and engineering, helping shape what Domu builds next

Create the operating foundation for this function, including critical AI workflows, optimizing for repeatability, quality, and scale

What We’re Looking For

Must-Haves

Experience owning enterprise or mid-market customer relationships, with accountability for outcomes

Strong commercial judgment. You can understand customer goals, spot expansion opportunities, and connect product usage to business value.

Analytical and operational rigor. You bring structure to messy problems.

Technical curiosity and independence. You can quickly learn how Domu’s product works, how our customers’ systems operate, and where the two connect, without needing to be an engineer.

Clear communication with both executives and technical teams

Nice-to-Haves

Experience in financial services, collections, insurance, or another highly regulated industry

Experience building or launching something: a side project, internal tool, product, process, or new function

Familiarity with voice AI or AI products used in production

Early-stage startup experience, or a strong desire to build in a fast-moving, high-ownership environment

Benefits and Perks

Medical, dental, and vision insurance, as well as mental health support

401k

14 business days of paid time off

Monthly wellness stipend

AI tooling budget