Support Associate (Full-Time Remote)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for full-time and remote Support Associates to join our Support team in Bratislava from October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.

What you'll be doing:

Processing incoming live chats from our customers, venues and courier partners

Developing our support function together with the support team as well as other teams within Wolt

Ensuring that the delivery operations run smoothly, providing support for our restaurant and retail partners

Supporting our Czech and Slovak market

Our humble expectations

You are customer-obsessed and team-oriented

You have great communication skills with a personal touch

You have a can-do attitude towards challenges

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

You already have some experience in a customer-facing role, and you are passionate about service

This is a shift work position. You can work mornings, evenings and weekends - We are available to our clients seven days a week from 7:00 am to 1:00 am.

You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)

You are able to start working for us from October 2026

What do we offer

Multisport card

Wolt credits cashback benefit

Snacks and drinks at the office

Home office after 1 day of training in our office in Bratislava

Opportunity to grow both personally and professionally within our team

Employee assistance program

Team building events

For a full-time remote Support Associate, the basic (fixed) wage component is 1.270€ brutto / month.

Next steps

If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going! 💙

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Pay Range:

€1.200 — €1.270 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .