Megapack Field Technician - Memphis

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

MEGAPACK FIELD TECHNICIAN

We are seeking a hands-on, safety-focused Megapack Field Technician to support the operation, maintenance, and expansion of our Megapack energy storage fleet powering SpaceXSI's AI infrastructure in Memphis. Working directly with the Energy Storage Asset Manager, you will own the low-voltage side of the fleet, support daily medium-voltage switching operations, and help manage construction and commissioning across multiple sites for one of the largest and most critical battery deployments powering AI training.

RESPONSIBILITIES:

Own the low-voltage (LV) side of the Megapack fleet, including AC and DC LV systems, 480V auxiliary power, breakers, and LV terminations

Perform Megapack enable/disable, isolation, and return-to-service procedures in support of maintenance, switching, and construction activities

Troubleshoot Megapack-side faults and alarms in the field, gather logs, data, and photos, and drive issues to resolution with OEM field service and support engineering

Act as an onsite point of contact for Tesla Field Service technicians, coordinating access, isolations, and work scope to remove blockers and ensure high-quality, timely completion of work

Support execution of the daily medium-voltage (MV) switching plan, including de-energizing and re-energizing Megapack strings in coordination with MV electricians, testing contractors, and site operations

Perform and verify lockout/tagout (LOTO) and maintain switching and isolation records in accordance with site safety procedures

Provide day-to-day oversight of electrical and civil contractors, verifying work against drawings, specifications, and schedule

Perform quality checks on LV and MV terminations, installations, and repairs, and document findings for correction and closeout

Coordinate installation and commissioning activities for new Megapack deployments and their integration with SpaceXSI facilities

Build, track, and close out punch lists, performing field verification before items are closed

Use drawings, single-line diagrams, and project management platforms (e.g., Procore) to track RFIs, submittals, and site issues

Support transformer issue intake and documentation, and assist with dehumidification and environmental controls during outages and construction

Conduct routine site walks and inspections to identify safety, reliability, and serviceability issues before they impact operations

Maintain accurate records of field work, switching activity, service events, and equipment status

Ensure full compliance with all safety protocols, NFPA 70E requirements, manufacturer guidelines, and local regulations

Provide on-call support for urgent operational and maintenance issues as required

BASIC QUALIFICATIONS:

3+ years of field service, commissioning, or maintenance experience on utility-scale battery energy storage systems (BESS) or power infrastructure

PREFERRED SKILLS AND EXPERIENCE:

Hands-on experience with low-voltage AC/DC electrical systems, breakers, and terminations, including safe isolation and verification of energy states

Working knowledge of NFPA 70E, arc flash safety, and lockout/tagout procedures

Ability to read and work from electrical drawings, single-line diagrams, and equipment documentation

Strong communication and organizational skills with the ability to coordinate multiple contractors and vendors in the field

Comfortable working onsite in an industrial/data center and active construction environment

Utility-scale BESS field service experience (Megapack preferred), including Megapack 2 / 2XL installation, commissioning, service, and troubleshooting

Experience with OEM service and diagnostic tools, firmware updates, and site controller workflows

Experience supporting medium-voltage switching operations, string energization, or utility/data center switching programs

Construction management or field engineering experience, including contractor oversight, QA/QC, punch lists, and Procore or similar platforms

Familiarity with pad-mount transformers, medium-voltage cable and terminations, and fire protection standards for energy storage

Previous experience in 24/7 operational environments with on-call responsibilities

ADDITIONAL REQUIREMENTS:

Position is subject to pre-employment and annual post-employment background checks

Comfortable working in an environment requiring exposure to noise, outdoor weather, and industrial conditions

Available to work evenings, weekends, and provide on-call support as needed for urgent operational issues and planned outages

Ability to lift 50+ pounds, climb, and work at heights and in confined spaces as required

Valid driver's license and ability to travel between Memphis-area sites

This is a full-time, onsite role based in Memphis, Tennessee, with regular travel between Memphis-area sites

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