Client Account Manager

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

CLIENT ACCOUNT MANAGER

We are seeking a talented and driven Client Account Manager to join X’s world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X’s innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X’s mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.

RESPONSIBILITIES:

Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns

Educate and consult clients on how to leverage X’s advertising products, sharing best practices to create and execute successful campaigns

Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results

Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency

Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations

Provide actionable feedback to product and tools teams to help scale and improve X’s advertising platform

Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows

BASIC QUALIFICATIONS:

Bachelor's degree

3+ years of experience managing digital marketing programs for advertisers or their agencies

PREFERRED SKILLS AND EXPERIENCE:

Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration

Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions

Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers

Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues

Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision

Strong understanding of the digital marketplace and the competitive landscape in which X operates

Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media

Familiarity with X’s advertising products and the broader social media advertising ecosystem

Proven ability to mentor or onboard team members in a fast-paced, high-growth environment

Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions

A sense of humor and adaptability to thrive in a dynamic, mission-driven organization

COMPENSATION AND BENEFITS:

$65,000 - $145,000 USD

Base salary is just one part of our total rewards package at SpaceXSI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice .